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“I’m no gas stove expert so I was very pleased that Fireplace Village NH has a service where a certified technician came out to my house for only $19 to advise me on the best gas stove for my space. They evaluated the size of the space to be heated, confirmed the installation would meet manufacturer and fire/safety codes, and then gave me a few options from different gas stove manufacturers. I felt informed and comfortable with my selection of a Napoleon Fireplace gas stove.” Jeanie, Amherst, NH 03031 “Thank you very much for having Stan out to replace the convection fan on our Napoleon Pellet Insert today. It was apparent right at start up on New Year’s Day that the fan had a bearing problem and then to discover that other owners had similar experiences from web postings was a bit unnerving, but your commitment to get the unit fix removed any doubts I was having. I must tell you that it is remarkable how quiet the unit really is when it has a properly functioning fan. It takes local business owner’s like you to stand behind the product and getting the unit working properly that truly makes the difference. Since you are more likely to hear from customers that are complaining rather than those that are truly satisfied, I wanted to take the time to personally thank you and your firm’s efforts. I would be have no problem with you adding my name to your list of satisfied customers, as it was definitely worth the trip north for us to purchase our Napoleon products from Fireplace Village.” Kim S., Fraconia, NH
Diamond W Products Fireplace Fronts and Mantels Heat and Glo Gas Fireplaces Heartland Hearthstone Wood Stoves Jotul Wood Stoves and Fireplace Inserts Majestic Fireplace Morso Napoleon Fireplace Pilgrim Fireplace and Wood Stoves Tools Portland Willamette R.H. Peterson Gas Logs Scan Simpson Direct Vent Selkirk Telescop Outdoor Furniture Vermont Castings Wood Stoves Ventinox Chimney Liner Vermont Castings Wood Stoves NH Silver Dealer of Distinction Heat and Glo Gas Fireplaces NH Platinum Dealer of Distinction Hearthstone Wood Stoves Outstanding NH Sales and Service Award Jotul Wood Stoves and Fireplace Inserts Platinum NH Plus Flame Award Napoleon Fireplace Premier NH Dealer Chimney Safety Institute National Fireplace Institute (NFI) NH Association of Chimney Professionals Northeast Hearth, Patio and Barbeque Association (NEHPBA) National Chimney Sweep Guild Hearth, Patio and Barbeque Association (HPBA) Hearthstone Wood Stoves- Sales and Technical Certifications Heat and Glo Gas Fireplaces- Sales and Technical Certifications Jotul Wood Stoves and Fireplace Inserts- Sales and Technical Certifications Napoleon Fireplace - Sales and Technical Certifications |
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