Common Problems

The Three Most Common Problems with Your Gas Stove,
Wood Stoves or Fireplace

1. Improper Sizing

The bigger the area you are trying to heat, the more BTUs you will require from your wood stove, gas stove, pellet stove, gas fireplace, wood burning fireplace, pellet burning fireplace insert or wood burning fireplace insert. However, many times homes do not have an efficient wood stove, pellet stove or gas fireplace or it is not large enough to heat the space you need heated. Fireplace Village recommends that you have one of our trained staff members conduct a site visit to your home in order to carefully determine the exact type of wood stove, gas stove, pellet stove, gas fireplace, wood burning fireplace, pellet burning fireplace insert or wood burning fireplace insert you need. Our Custom Fit Program has saved many customers lots of time and money by insuring that the right wood stove, fireplace or fireplace stove is purchased and professionally installed.

2. Improper Installation

The contractor who installed your wood stoves or pellet stove or Fireplace inserts may have seemed like he knew what he was doing, but how can you be certain? Some contractors hire anyone off the street. They don’t quite know how technically competent their new fireplace technicians are. As a result, your wood stove or pellet stove or gas fireplace may not be properly installed. Fireplace Village requires its installers, service personnel and gas connection technicians to undergo stringent fireplace and wood stove training as well as NFI and manufacturer certification. Our gas connection and gas fittings technicians are properly trained and licensed. When you deal with a Fireplace Village fireplace or wood stoves installation professional your wood stoves and fireplace inserts will be properly installed to meet your exact needs.

3. Improper Maintenance

Proper fireplace and woodstove maintenance is necessary not only for safety reasons but also to keep your fireplace or stove in its best working order. If there is a problem with the chimney flue, then smoke may not be able to make its way up the chimney and the smoke may enter your home, thereby creating dust, fire and, possibly, noxious fumes. It is important to look at the manufacturer's guidelines for the best service package and safety recommendations. Pellet stoves often require an even higher degree of maintenance.

Employing a chimney sweep, using cleaning logs and using carbon monoxide detectors in your home are always beneficial for the maintenance of your fireplace or wood stove. For a wood stove, it is important that the ashes are cleaned out frequently (and disposed in a non combustible container like a metal garbage can). For a gas fireplace, it is imperative to keep the fireplace free from flammable dust.

It is always worth having a fireplace installation professional look at the installation of your gas fireplace, wood burning fireplace, wood stove, gas stove, pellet stove, gas fireplace insert or wood burning fireplace insert before lighting it for the first time. There may be problems with the chimney, a blockage somewhere or, if you have a gas fireplace, there may be a gas leakage area. Fireplace and wood stove maintenance are critical in order to maintain the safety and efficiency of your fireplace or woodstove.